FAQ

What is Vintage?

Vintage describes items that are 20 or more years old!


When Do Orders Ship?

I ship all open orders on Monday and Thursday each week. there are 2 shipping options available at check out, I will use the option you select to ship your item on the next shipping day after your order is placed. - Please note: When a shipping day falls on a holiday, orders will be sent the following business day.


What's Your Return Policy?

Joom Vintage does not currently offer returns or exchanges of any kind. Any conditional issues are noted in the item description. Additionally, measurements are listed for each item in the description. If you are unsure if an item will fit you correctly please consult these measurements. If you have any questions please use the Contact page, or DM me on Instagram and I will get back to you as soon as possible!


Why Shop 2nd Hand?

Wether shopping with currated vintage shops like Joom Vintage, or checking out your local thrift store, 2nd hand clothing is an excellent oportunity to help reduce textile waste and help the planet! 17 million tons of used textile waste are generated annually in the United States and the fashion industry accounts for 10% of all greenhouse gas emissions. 


What Condition Are Items In?

I thoroughly inspect each item for any conditional flaws, and I make repairs whenever possible. However, it is important to understand that all items are previously loved and will show some signs of wear. Any notable flaws will be listed in the photos and item discription.


How Does Sizing Work?

All inventory is listed by both size and item type. But as many of us know, clothing sizes arent always a reliable way to ensure a good fit. For this reason I also add measurements to the item description for each article of clothing. - Please note that the measurements represent the dimensions of the item. If you're still feeling a little unsure if an item will fit, I suggest checking the provided measurements against those of an article of clothing in your wardrobe that you know fits you well!


Where Do You Get Your Items? 
 
I spend a great deal of time each week sourcing and inspecting inventory for the shop. I find merchandise from a variety of sources, including estate sales, yard sales, thrift stores. 


Where is Joom Vintage Located?

Right now JV is an online only shop based in Columbus Ohio. In addition to the website shop, I also frequently vend at local markets. Check out the Markets and Events page for upcoming events!


What Does "Joom" Mean?

Nothing! However it does mean a lot to me. My name is Jamie and Joom is a nickname my nearest and dearest friends have for me (i'm not entirely sure where it came from). When preparing to open the shop I really struggled to come up with a name. After spending some time thinking about my vision for the shop and all of the work it would take to get there, I ultimately felt it was fitting to use the name Joom in honor of the truly incredible support system that helped inspire me and push me to create it in the first place.